Returns & Refunds

Cozee Patio Return & Exchange Policy

At Cozee Patio, we understand that things happen—that’s why we proudly offer our customers a 30-Day No-Hassle Returns & Exchanges Policy. If you need to return an item for any reason, you may do so within 30 days. Simply cover the return shipping cost and applicable restocking fee—it’s that easy.

Please note:

All returns are subject to a 15% restocking fee, which is based on the condition of the product upon completion of the return.

Customers must first contact Cozee Patio to arrange the return and obtain a Return Authorization Number.

Once your return is received and inspected, we will send you an email confirming that your item has been received. At that point, we will notify you of the approval or rejection of your refund (we must verify the item is in proper working order and free of damage).

If approved, your refund will be processed within three business days and automatically applied to your original method of payment.